0.Important matters regarding the contract before making a reservation
1.Enter customer information
2.Enter desired conditions/terms
3.Enter credit card information and make temporary reservation
4.Receive automatic reply for completed temporary reservation
5.Receive Reservation Reply Email
6.Withdrawal from the credit card
About Extension fee
Extension fee (per hour)
＊For extensions up to 1 hour, the above extension fee will be charged in addition to the rental car fee, If you extend for more than 2 hours, various tax fees will be charged in addition to the extension fee noted above.
＊Extension fee is calculated per hour; 0.5 hour will be rounded up as an hour.
＊If you request 8 passenger minivan/SUV, additional fee of $10/day will be charged.
If you do not receive a confirmation email within 48 hours, please be sure to contact us. firstname.lastname@example.org Normally, confirmation emails will be delivered within 24 hours. Please note that the car may be fully booked during the peak season. If you would like to request a child seat, please enter the number/age in this field. Free shuttle service is only available in Waikiki area. Please specify the time upon making reservation. (Pick-up is available from 9:15 AM to 5:00 PM in 15-minute units) You are only able to pick up a car at our service counter and we do not deliver to the hotel. Waikiki Service Counter is open from 9:00AM to 6:00PM. Departures and returns cannot be done after hours.
●Making reservation such as the day before departure to Hawaii
Please book with plenty of time because you may not be able to receive our reply mail.
●Information on where to meet our driver.
Please check the following YouTube in advance and contact us (808-942-4444) when you arrive at the private exit. After that, please come to the meeting place.
★★7 people or more or customers with a lot of luggage★★
Our shuttle car can accommodate 7 people (1 company driver + 6 customers can ride). There is not much space in the trunk, so if you have a lot of luggage or if you have more than 7 people, please come to the meeting place with your driver's license, passport, and credit card only if you are registered as a driver, including contractors.
Please wait at the private exit. After signing the contract, the driver will pick up your companion by yourself.
※Please note that you may have to wait for a while if it is crowded due to the arrival and return of other customers.
※The staff always confirms the arrival time of the plane. Even if you arrive early, please do not wait in the terminal until the rental contract time and contact us.
(2)Domestic flights (Hawaiian Airlines only)
Please contact our company (808-942-4444) after receiving your luggage through baggage claim. Please take the elevator in the center of the terminal to the parking lot on the 7th floor.
If the pick-up and return locations are different, a drop-off fee of $40 will be charged additionally.
※If you rent the same car for 3 consecutive days or more, additional fee will not be charged.
※The pick-up/return location will be either the Waikiki office or the Honolulu Airport office.